Terms of Service.

1. About these terms

These Terms of Service (the "Terms") govern your use of studiowebr.com (the "Site") and any design deliverable or package you order from us (an "Order"). studiowebr is a trade name used by Webert Rangel Oliveira de Sousa, an individual (pessoa física) registered in Brazil under CPF 545.497.588-56, with address at R. Fortunato, 227, Vila Buarque, São Paulo, SP, 01224-030, Brazil. In these Terms, "studiowebr", "we", "us" and "our" refer to Webert Rangel Oliveira de Sousa trading as studiowebr. "You" means the person or business placing the Order.

You accept these Terms by ticking the acceptance box at checkout and completing your payment. Please read them together with our Refund Policy, Delivery Policy, Intellectual Property terms, Acceptable Use Policy and Privacy Policy, which form part of these Terms. You can save or print this page at any time. Version: 2026-11-05.

2. What we sell

We sell graphic, brand, product (interface) and no-code web design services, packaged as fixed-price deliverables. Each deliverable has a published scope: what it includes, the number of initial concepts, the number of revision rounds, the file formats you receive and the time to the first concepts or draft. The deliverables, packages and prices are listed on our Catalog and Packages pages at the time you order, and the item you select is confirmed on the checkout page before you pay.

Everything we deliver is digital: design files, editable templates, online prototypes or, for the No-Code Landing Page, a website built in your own Webflow account. We do not sell physical goods and nothing is shipped. Printing, hosting plans, domains, paid fonts and paid stock images are not included unless the deliverable says so.

Work outside the published scope, such as extra concepts, extra revision rounds or new items, can be quoted separately by email and is only carried out after you accept the quote and pay for it.

3. Who can order

You must be at least 18 years old and able to enter into a binding contract. If you order on behalf of a business, you confirm that you are authorised to do so, and "you" includes that business. You agree to give us accurate information, including a valid email address where we can reach you.

4. Prices and payment

Prices are shown in US dollars (USD) and are the total amount charged for the Order. Each Order is paid once, in advance. There is no subscription, no recurring charge and no automatic renewal.

Payments are processed by Stripe. We never see or store your full card number. Your payment is also subject to Stripe's own terms, and the charge appears on your statement as STUDIOWEBR or a similar descriptor.

Because we are based in Brazil, your bank or card issuer may treat the payment as an international transaction and add a foreign transaction or currency conversion fee. Those fees are set by your bank, are not received by us and cannot be refunded by us.

We may decline or cancel an Order, with a full refund, if we suspect fraud, if a price was displayed incorrectly because of an obvious error, if the request falls under our Acceptable Use Policy, or if we are unable to deliver it. We will tell you by email if this happens.

5. When the contract starts

The contract between you and us starts when your payment is confirmed. Stripe sends you a receipt by email, and we send you a confirmation and the brief form within 1 business day. If you do not receive them, check your spam folder and contact us at hello@studiowebr.com.

6. Brief, concepts, revisions and approval

After payment you complete a written brief. The time to your first concepts or draft is counted in business days from the day we receive your complete brief, together with any files we asked for. We then present the concepts or draft, you choose a direction and send feedback, and we revise the work within the number of revision rounds included. A revision round is one consolidated list of changes sent in a single message.

If none of the first concepts works for you, we will start over once, at no extra cost, with a new set of concepts based on your feedback. When you approve the final design, we prepare and deliver the final files. The full rules, including what happens if we do not hear from you, are in our Delivery Policy.

7. Your responsibilities

• Give us accurate and complete information in your brief and reply to our questions in reasonable time.
• Only send us materials (logos, photos, texts, fonts, data) that you own or have permission to use, and tell us about any restrictions. You are responsible for the content you ask us to include.
• Check the final design, including spelling, phone numbers, prices and legal statements, before you approve it. Once approved, corrections are treated as new work unless the error was ours.
• Check that a name or logo is available for your use and registration in your markets. We do not carry out trademark searches and do not guarantee that a design can be registered as a trademark.
• Make sure your use of the design complies with the law and with the rules of the platforms where you publish it.

8. Cancellations and refunds

You can cancel any Order within 7 days of payment and get a full refund, without giving a reason. Orders that have not started (no brief received) can be cancelled for a full refund at any time up to 12 months after payment. If your first concepts or draft are more than 5 business days late through no fault of yours, you can cancel for a full refund. Consumers in Brazil have the 7-day right provided by article 49 of the Consumer Defense Code, and consumers in the European Union and the United Kingdom have a 14-day right of withdrawal. The complete rules are in our Refund Policy.

9. Ownership of the work

When your Order is paid in full and the final files are delivered, we transfer to you the economic rights (copyright) in the final approved design, worldwide and without time limit, as set out in our Intellectual Property terms. Concepts you did not choose, our working files and our general methods stay with us. Third-party elements such as fonts, icons or stock images remain subject to their own licences. If an Order is refunded, no rights are transferred and you must stop using the work.

10. Tools and collaborators

We use professional design software and may use software tools, including AI-assisted tools, for research, exploration and mockups. If an image generated with AI is part of a final deliverable, we will tell you before you approve it. We may work with trusted freelance designers bound by confidentiality. In every case we remain responsible to you for the work and for your data.

11. Confidentiality and portfolio

We keep confidential any non-public information you share with us about your business and use it only to carry out your Order. This does not apply to information that is public, that we already had, or that we are required to disclose by law or by a competent authority.

After the final files are delivered, we may show the final design in our portfolio and on social media, unless you asked us not to at checkout or by email. We never publish confidential information, and we will remove a portfolio item on request.

12. No guarantee of business results

We design with reasonable skill and care and deliver what each deliverable describes. We do not promise any particular business result, such as sales, sign-ups, engagement, search rankings or conversion rates, which depend on factors outside our control.

13. Using the Site

You agree not to misuse the Site, including by attempting to gain unauthorised access, interfering with its operation, introducing malicious code, collecting data from it by automated means, or using it for any unlawful purpose. The texts, images and code of the Site belong to us or to our licensors, and you may not copy or republish them without permission.

14. Limitation of liability

To the extent permitted by the law that applies to you, we are not liable for indirect or consequential losses, or for loss of profit, revenue, data or business opportunity, and our total liability in connection with an Order is limited to the amount you paid for that Order.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for fraud or wilful misconduct, or the rights you have as a consumer under the Brazilian Consumer Defense Code or the mandatory consumer law of your country of residence.

15. Third-party services

Some deliverables depend on platforms we do not control, such as Figma, Canva, Webflow, Google Workspace, Microsoft Office and Stripe. We are not responsible for their availability, pricing or changes to their features or terms. Where a deliverable is handed over inside one of these platforms, you need an account there, and any subscription it requires is paid by you directly to the provider.

16. Payment disputes

If you have a problem with a charge, please contact us at hello@studiowebr.com first. We answer quickly and most issues are solved without a formal dispute. If a dispute is opened with your bank, we may share relevant order and communication records with Stripe and your bank so it can be resolved. This does not affect your right to dispute a charge.

17. Ending an Order

We may stop working on an Order if you behave abusively towards us, ask us to create something covered by our Acceptable Use Policy, or seriously breach these Terms. If we end an Order without fault on your part, we refund you in full if no final files were delivered, or in proportion to the work not delivered.

18. Events outside our control

We are not responsible for delays caused by events outside our reasonable control, such as internet or power outages, serious illness, natural disasters or platform failures. If this happens, we will tell you as soon as possible and agree a new date with you or, if you prefer, cancel the affected Order with a refund for the work not delivered.

19. Privacy

We handle personal data as described in our Privacy Policy and Cookie Policy.

20. Changes to these Terms

We may update these Terms from time to time. Changes apply to Orders placed after the new version is published. The version you accepted at checkout continues to apply to your Order. The date and version at the top of this page show when the Terms were last changed.

21. Governing law and disputes

These Terms are governed by the laws of Brazil. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring a claim before the courts of your own domicile, as provided by article 101 of the Brazilian Consumer Defense Code. If you order as a business, the courts of São Paulo, State of São Paulo, Brazil, have jurisdiction.

Before taking formal action, please contact us at hello@studiowebr.com. We reply to complaints within 5 days and try to resolve them by agreement.

22. General

If any part of these Terms is found invalid, the rest remains in force. A delay in enforcing a right does not mean we have waived it. You may not transfer an Order to another person without our agreement. These Terms are written in English. If we provide a translation, the English version prevails to the extent permitted by law.

23. Contact

studiowebr, operated by Webert Rangel Oliveira de Sousa, CPF 545.497.588-56
R. Fortunato, 227, Vila Buarque, São Paulo, SP, 01224-030, Brazil
Email: hello@studiowebr.com
Phone: +55 11 98943-9668
Hours: Monday to Friday, 9:00 to 18:00 Brasília time (UTC-3)